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Frequently asked questions

All players must be over 18 to be able to open an account and play.

YES, it is safe to play at ZEN Betting. Our system utilizes a 128 bit SSL Digital Encryption to ensure the security of all your transactions. This technology is currently used by all major financial institutions. We also have a 24h security department working for your safety as well as 24h online support

Absolutely. All credit/debit card details are stored on secure servers protected by the latest firewall systems. If you don’t feel safe using your credit/ debit card, you still have a great choice of other banking methods accepted by ZEN Betting.

All you have to do please launch ZEN Betting, log in and enter a few details in “SIGN In/Register” section and your registration is complete. You will then receive a confirmation email with your unique account details and You can use Google auth system.

ZEN Betting offers: VISA; MasterCard, American Express, UKash, NETeller, Skrill, Sofort, SEPA, PerfectMoney, OKPay ,XMLGold, BitCoin, LiteCoin, WebMoney, ........

If you wish to make a deposit, logi n to your acocunt and click on the 'Payment methods' button. Pick the one you preffer and click “refill”. Then follow the instructions by the payment provider.

The minimum deposit amount is 5 EUR or other currency equivalent.
The maximum deposit is EUR 100,000 in one transaction. If you wish to deposit more than this, you will need to contact ZEN Betting customer service.

Yes, ZEN Betting allows you to have more than one deposit and withdrawal option. But for fraud prevention purposes, ZEN Betting will not accept a deposit by card and request for a withdrawal to a different method such as eWallets and other methods.

To withdraw your winnings, go to the 'My account' section and click “Withdrawl”. The withdrawal methods we currently offer are: Bank Transfer, Visa, MasterCard, Neteller, Skrill , Sepa ,Bitcoin, Litecoin,Etherreum, WebMoney

You may withdraw any bonus you receive at ZEN Betting only if you have met the wagering terms and conditions of your specified bonus.

You can withdrawl at least $20000 a week, which depends on your account status and payment method.

ZEN Betting prides itself on providing prompt payouts. Withdrawal times may vary due to processor availability. Based on player status such as a VIP player, all withdrawals requested will be reviewed, approved or denied within 10 business days of the request being made, plus the delivery time.

If your withdrawal request has not been settled within the time period described above, or if you are experiencing any problems, please contact our support at

All promotions are automaticly added to your account immediately afrer you have qualified, received or required it.

Most often, accepting a bonus requires the meeting of wagering requirements, also referred as play-through requirements before you can withdraw your winnings. Wagering means every single bet you place on a game, no matter if you're wining or losing. This simply means that you have to keep betting until you have bet a certain amount of money for your bonus to clear. 

ZenBetting wagering requirements are 45 times the amount of bonus. For example, if you have received a bonus of EUR100 you need to wager EUR100 a total of 45 times. Blackjack, Pocker, Baccarat and Roulette didn’t include in wagering. You should fulfill wagering requirements within one month after you accept your bonus and you will receive bonus to your real money account. After one month you can play for bonus money just for fun.

Withdrawal to Visa are available worldwide, except the following countries:

-  USA

-  South Korea

-  Singapore

-  Bangladesh

-  British Indian Ocean Territory

-  Cambodia

-  Macau, China

-  Nepal

-  New Zealand

-  Pakistan

-  Philippines

-  Sri Lanka

-  Thailand

-  Vietnam

Withdrawals to MasterCard are available ONLY to the following countries:

-  Andorra

-  Austria

-  Belgium

-  Cyprus

-  Czech Republic

-  Denmark

-  Estonia

-  France

-  Germany

-  Gibraltar

-  Greece

-  Hungary

-  Iceland

-  Ireland

-  Italy

-  Latvia

-  Luxembourg

-  Malta

-  Monaco

-  Netherlands

-  Norway

-  San Marino

-  Slovakia

-  Slovenia

-  Spain

-  Sweden

-  Switzerland

-  Turkey

-  United Kingdom

Wirhdrawl of funds from your account.

In order not to use ZenBetting as an electronic currency exchange platform, it has been developed as an automatic processor.

It means, for example, if you deposit Bitcoin in your account and would like to transfer it to Visa/Master card without placing any bets or gambling, we have set a comission fee in amount of 15% for such withdrawl.

Our true expectation is that our gamblers come here for having a good time id they do deposits to their accounts.

You have to do bets or odds for at least 70% of your deposit to withdrawl without a high comission fees. 

Good luck!

ZenBetting support team